While many businesses may naturally feel reticent about turning their mobility management over to a third party provider, it may nevertheless be the most prudent course of action. Mobility is key to the success of companies today, yet it is a highly complex and specialized industry. The fact is that most organizations are lacking the resources and expertise to manage it themselves. With the expansion of enterprise mobility, the resources necessary for its support and management also increase dramatically. So it’s no wonder that many firms are finding that they can no longer cope with it all in-house and are starting to outsource some or all of the management of their mobility infrastructure. There are a number of reasons why IT should consider managed mobility services. Here we look at some of the major factors requiring consideration.
When a IT company edmonton outsources their mobility services they can benefit with assistance with acquiring, providing and supporting mobile devices and get the essential help with the strategic planning required by mobility initiatives. Vendors of enterprise mobility have optimized their offerings, delivering them as managed services.
In order to appreciate the benefits of outsourcing to a managed service it is important to track all of the financial effects of mobility deployment. Spending on hardware accounts of the majority of a mobile IT budget, while considerable amounts are also spent on managing traditional help desk and support amenities, training and consultancy with a lesser amount spent on both software and telecommunications.
Organizations must determine whether or not outsourcing will cut the support costs and also whether it will improve internal employees’ opinions of the company’s IT department. At the highest level, outsourcing to a managed service often means that the expense of managing and deploying a mobile environment is reduced significantly.
There have been many management providers who have been providing a wide range of support services for some considerable time. Mobile hardware support, fee based IT support and break/fix assistance have all been offered by vertical specific solution providers, communications service providers and large systems integrators for years, yet in recent times, all of these have now moved into offering EMM services (enterprise mobility management). This enables them to improve the speed of device enrollment while complementing the established processes for repair and traditional help desk arrangements.
Very few IT departments have acquired an expertise in mobility, and there are even fewer who view mobility provision as essential to their business success.
It is difficult to integrate the existing processes of business, databases and back end systems with today’s mobile platforms, and companies that need this sort of tight integration soon find out that the development of customized applications is the best way to fit their needs as custom apps enable developers to easily connect back end systems with apps. It takes a huge amount of specialist skills as well as additional software to develop these kinds of apps, and even the biggest and most highly sophisticated companies probably lack the mobile knowledge to develop, integrate and design these mobile applications. Even those that do find that the whole process is very time consuming and expensive.
Those who make IT decisions for companies have to determine whether or not to purchase and integrate mobile apps in-house or whether they should outsource the task. When they consider the constraints placed on budgets, it can provide highly attractive to save money through outsourcing.
All this said, there is a price associated with trusting third party management companies, and this is losing control. Some companies argue that the problem with outsourcing is that IT departments have probably built a competency around the essential technologies that support their core business, yet there are very few IT departments that have the necessary expertise to deal with it.
Using a third party reduces the difficulty of securing and managing mobile deployments and assists IT departments to deliver the essential service levels to maintain business critical mobility.
